Protect Your Assests
Only deposit funds in a wallet you have direct control over - don't get scammed. No government agency, including the CRA, RCMP, or Immigration Canada will ever ask for payment in Bitcoin or other cryptocurrencies.
If someone calls you and asks you to pay any sort of bill in crypto currency, hang up the phone and contact Bitcoin Central or the RCMP. If you have met someone on Facebook or a dating site, do not send them Bitcoin or other crypto currencies - this is a scam.
Do not send cryptocurrencies in order to obtain a job. Be wary of purchasing items on the internet with cryptocurrencies. Questions or concerns? Contact us first - once sent, transactions are not reversible and we cannot recover your funds.
Avoiding Getting Scammed
Only deposit Bitcoin or other cryptocurrencies in a wallet you personally control - meaning you have the ability to both deposit and withdraw coins from. If someone calls you claiming to be from a government agency (CRA, RCMP, Immigration, etc) BC Hydro, and asks for payment in Bitcoin, hang up the phone and call the police. If you met someone on a dating or social media website and they are requesting that you send them Bitcoin - don’t. This is a scam. Be extremely wary about purchasing goods from individuals with Bitcoin - especially if you don’t know the individual personally. Don’t feel pressured into sending Bitcoin - for any reason. If you have questions or concerns contact us first.
Unfortunately we cannot refund your money. However if you provide us with the details of your transaction we will blacklist that address across our network of ATMs, preventing any further transactions to that address. In addition, we will file a report with FINTRAC.